Our team consists of individuals with different skill sets and levels of experience. We try our best to deliver quality products. We thoroughly check for quality and consistency. Our products are fired to a very high temperature to ensure that they are vitrified and durable. Taking the firing variables into consideration it is difficult to achieve a perfect temperature throughout the kiln, so occasionally small areas in the kiln do not reach full firing temperature, and therefore can leave a slightly under fired glaze which is only detected months later. This resulting in small hair line cracks which may develop in the glaze. This does not affect the product and it is not weakened. Our tableware is hardy and durable but we do not guarantee that it is chip or crack free.
- Non Toxic/Food Safe
- Dishwasher safe – discoloration may occur over time as it is a natural product
- Safe to oven warm
Refunds or Replacements
We will only consider replacing or refunding products if we feel that our product is technically defective. We sincerely hope that you will enjoy each piece as much as we enjoyed making it for you.